Privacy Policy

Introduction

Youthful Magnolia ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, state of residence, and any information you voluntarily provide through contact forms, consultation requests, or newsletter signups.

Health Information: If you submit a consultation request or engage with our telehealth services, you may provide information about your health history, treatment interests, or health concerns. This information is handled in accordance with applicable healthcare privacy laws.

Usage Data: Information about how you interact with our website, including IP address, browser type, device information, pages visited, referral source, and approximate location.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries and consultation requests
• Provide telehealth services and coordinate your care
• Schedule and manage appointments
• Send appointment reminders and follow-up communications
• Send newsletters and marketing communications (you may opt out at any time)
• Improve our website, services, and patient experience
• Analyze website usage and marketing performance
• Comply with legal obligations and protect our rights

HIPAA and Health Information

As a healthcare provider, we are committed to protecting the privacy of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. Our Notice of Privacy Practices describes how we may use and disclose your protected health information.

Health information you provide through our website is treated with the same level of confidentiality as information collected during in-person visits.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party vendors who provide services on our behalf, such as hosting, analytics, email delivery, and practice management. These providers are contractually obligated to protect your information.
• Healthcare Operations: With your healthcare team, pharmacies, laboratories, or other entities involved in your care, as permitted by law.
• Legal Compliance: When required by law, court order, or to protect our rights, safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of our assets, subject to the protections of this policy.

Google Analytics and Advertising

We use Google Analytics and Google Ads to understand how visitors use our website and to measure the effectiveness of our marketing. These tools may collect usage data, including through cookies. You can manage your cookie preferences through your browser settings and may opt out of personalized advertising through Google's Ads Settings.

We do not share sensitive health information with advertising platforms. We do not create advertising audiences based on health conditions, medication use, body weight, or other protected health characteristics.

Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Health information is retained in accordance with applicable medical record retention requirements.

Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to request correction of inaccurate information
• The right to request deletion of your personal information (subject to legal exceptions)
• The right to opt out of the sale or sharing of your personal information
• The right to limit the use of sensitive personal information

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Youthful Magnolia

1307 8th Ave #404, Fort Worth, TX 76104

Phone: (682) 261-7757

Email: hello@youthfulmagnolia.com